"It's bad," she insists through gritted teeth, seeing the expression on his face and immediately jumping to the conclusion that he understands her pain, but dismisses it. She stops walking, and spins to face him, lips curling into a snarl.

"My family has a house. Now the house and my family is fire. I want my house; my family."

And she will accept no substitutes - even now, more than a decade later.